§1. GENERAL PROVISIONS
This Privacy Policy applies to users of the Website available at: http://villamolnby.com.
The controller of personal data is Villa Molnby Hotel Porvoo (hereinafter referred to as “We” or “Controller”).
For all matters related to personal data processing, you may contact us at:
e-mail: info@villamolnby.com
We are committed to protecting your privacy and ensuring that your personal data is processed in a transparent, secure, and lawful manner.
§2. PERSONAL DATA
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation – GDPR), we inform you that:
Purposes and legal bases for processing
We process personal data for the following purposes:
- Performance of a contract or pre-contractual actions
(Article 6(1)(b) GDPR) - Handling inquiries submitted via forms, email, or phone
(Article 6(1)(f) GDPR – legitimate interest) - Handling complaints and claims
(Article 6(1)(b) GDPR) - Compliance with legal obligations (e.g. accounting, tax)
(Article 6(1)(c) GDPR) - Sending newsletters and marketing communications
(Article 6(1)(a) GDPR – consent) - Improving service quality (e.g. surveys, feedback requests)
(Article 6(1)(f) GDPR) - Displaying personalized advertising (e.g. social media campaigns)
(Article 6(1)(a) GDPR – consent)
Providing data
Providing personal data is voluntary but necessary for:
- booking and providing hotel services,
- responding to inquiries,
- receiving marketing communications (if consent is given).
Consent is given by actively selecting the appropriate checkbox.
Data retention
- Data processed based on consent is stored until the consent is withdrawn.
- After withdrawal, we may retain limited data to demonstrate compliance (e.g. proof of consent).
- Data processed for contractual or legal purposes is retained:
- for the duration of the contract,
- as required by tax/accounting laws,
- until the expiration of potential legal claims.
Your rights
You have the right to:
- access your data,
- rectify (correct) your data,
- delete your data,
- restrict processing,
- object to processing,
- data portability,
- lodge a complaint with a supervisory authority.
You may withdraw consent at any time by:
- clicking the unsubscribe link, or
- contacting us at info@villamolnby.com
Additional information
- Payment data is processed directly by external payment providers.
- Users may voluntarily provide:
- email address,
- phone number,
via forms or newsletter subscriptions.
- Users may consent to marketing campaigns based on their email (e.g. social media advertising).
§3. DATA RECIPIENTS
We cooperate with trusted service providers, including:
- IT and system maintenance providers
- booking and reservation systems
- marketing and analytics providers
All partners process data based on signed agreements and only to the extent necessary to provide their services.
We do not sell or share personal data for unauthorized purposes.
§4. COOKIES
What are cookies
Cookies are small text files stored on your device when you visit the Website. They allow the Website to function properly and improve user experience.
Cookies do not give us access to your device or personal files.
Types of cookies used
We use the following types of cookies:
- Essential (technical) cookies
Necessary for the proper functioning of the Website (e.g. navigation, saving preferences). - Analytics cookies
Used to understand how visitors interact with the Website and improve performance. - Marketing cookies
Used to deliver personalized advertisements and offers (only with consent).
Managing cookies
You can:
- accept cookies,
- reject cookies,
- withdraw consent at any time,
- manage preferences via your browser settings or cookie banner.
Disabling some cookies may affect the functionality of the Website.